Privacy Policy

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, BRAINDEX informs you in this privacy policy about:
– Who is responsible for processing your data
– Who hosts your data
– What data is collected
– The purpose of the collection
– The duration of data retention
– How and where information is shared
– The security of your data
– Your rights and access to information
– Any potential changes to the privacy policy


Who is responsible for processing your data?

Building XY
12 avenue Pierre Mauroy
59120 LOOS


Who hosts your data?

Headquarters: 2 rue Kellermann – 59100 Roubaix, France
Tel. +33 (0)8 99 70 17 61


What data does BRAINDEX collect?

BRAINDEX collects the identification data of visitors to the website when they wish to contact BRAINDEX (email address and any data that the visitor voluntarily communicates in their email).
BRAINDEX also collects certain data as indicated in the site’s cookie policy.



The data is collected for the following purposes:
– Responding to your requests for information/intervention through the contact methods provided.
– Creating a customer record in our database for the preparation of quotes and invoices.


How long will BRAINDEX retain your data?

The personal data provided will be kept for as long as necessary to achieve the purposes pursued, in compliance with legal archiving possibilities, the obligation to retain certain data, and/or anonymization, for a maximum period of five years.
At the end of a period of 5 years after the last contact between the visitor and BRAINDEX, the personal data provided will be deleted, unless there is a different legal retention period or statute of limitations in effect. However, the data may be archived beyond the durations provided for the purposes of research, detection, and prosecution of criminal offenses solely to enable, as necessary, the provision of this data to the judicial authority.


How and where is the information shared?

This information is intended for BRAINDEX’s internal services, within the scope of BRAINDEX’s missions and obligations. BRAINDEX ensures the confidentiality of the data provided and guarantees that under no circumstances will they be transferred or sold to third parties, within or outside the EU zone. The personal data you provide when filling out forms is integrated into BRAINDEX’s database and is only used to process your requests and/or send you information about our site if you have requested it.
BRAINDEX attaches great importance to the security of all personally identifiable information from visitors. However, as no method of transmission over the Internet or electronic storage is 100% secure, they cannot guarantee the absolute impregnability of the Internet.
The website may contain links to and from other sites. If you access these pages, please note that you may be asked to provide personal data or information on these pages. BRAINDEX therefore recommends that when you visit these sites, you review their privacy policies and legal notices.


Your rights and access to information

In accordance with applicable legislation, you may have the following rights:
– Right to access the information we hold about your personal data.
– Right to rectify your data, whereby we will update the information and data we have based on the information you have provided us.
– Right to data portability.
– Right to erasure of your data.
– Right to object to our processing of your personal data.
– Right to lodge a complaint with BRAINDEX and/or the competent data protection supervisory authority.

You can at any time request BRAINDEX, free of charge, by letter or email, to exercise your rights.
For this purpose, you must include in your request a photocopy of your national identity document/passport, in order to exercise this personal right. Your request must be sent to BRAINDEX at the following address:


Modifications to the Privacy Policy

BRAINDEX reserves the right to modify its privacy policy and personal data processing to adapt to new legislation or jurisprudence. BRAINDEX recommends that you consult it each time you browse the site, in order to always be informed in advance of the information you provide to it.



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